Terms of Service

Last reviewed: July 2026. These terms govern your use of this website and, where stated, our services. Please read them before using the site or engaging us.

1. Acceptance

By accessing this website or submitting an enquiry, you agree to these terms. If you do not agree, please do not use the site. If you are entering into these terms on behalf of a company, you confirm you are authorised to bind that company.

2. Who we are and what we do

VertexPartners is a business setup and compliance consultancy in the Kingdom of Saudi Arabia. We assist with investment licensing, commercial registration, post-setup registrations, and related administrative and compliance matters.

3. We are not a law firm — important

Nothing on this website, and nothing we say in a consultation, constitutes legal advice, tax advice, or an accounting opinion. We are consultants, not advocates, and no lawyer–client relationship is created by using this site, submitting a form, or speaking with us.

The content here is general information about doing business in Saudi Arabia. Regulations change, and how a rule applies depends on your specific facts. Do not act on anything here without taking professional advice on your own circumstances. For matters requiring a licensed advocate, an auditor, or a certified tax adviser, we will tell you and can refer you.

4. No guaranteed outcome

Licences, registrations and approvals are granted by government authorities at their sole discretion. We prepare, submit and follow up on applications to a professional standard. We cannot and do not guarantee:

  • that any application will be approved;
  • how long an authority will take to decide;
  • that requirements, fees or procedures will not change mid-process.

Any timeline we give is an estimate based on typical processing, not a commitment, and does not form part of a contract unless expressly agreed in writing.

5. Government and third-party fees

Government fees, chamber of commerce fees, notarisation, translation, attestation and similar third-party charges are set by those parties, payable to them, and are not our fees. Any figure we publish or quote for them is indicative, is correct only as at the date given, and may change without notice. Our own fees are quoted separately and are what our engagement covers.

6. Your responsibilities

You agree to provide information and documents that are accurate, complete, current and lawfully obtained, and to tell us promptly if anything changes. This is not a formality: applications are rejected, and licences can be revoked, on the basis of inaccurate submissions, and we are required to conduct client due diligence under applicable anti-money-laundering rules.

We may decline or discontinue an engagement — without liability — where information is withheld or appears false, where due diligence cannot be completed, or where proceeding would breach applicable law or sanctions.

7. Fees, invoicing and refunds

Our fees are as set out in the written quotation or engagement letter for your matter. Unless that document says otherwise: fees are quoted exclusive of VAT and of third-party charges; invoices are payable on the terms stated on them; and work may be paused where an invoice is overdue.

Amounts already paid to a government authority on your behalf are not refundable by us once submitted, because they are not ours to refund. Refunds of our own fees, if any, follow the engagement letter.

8. Website content and intellectual property

All content on this site — text, design, layout, graphics, logos, and the underlying software — is owned by VertexPartners or its licensors and is protected by copyright and trade mark law. You may view and print pages for your own business use. You may not copy, republish, scrape, sell, or create derivative works from any part of it without our prior written permission.

Automated collection of this site's content (scraping, harvesting, or bulk downloading), and use of it to train machine-learning models, is not permitted.

9. Acceptable use

You agree not to: attempt to gain unauthorised access to any part of the site or its systems; probe or test its security; submit false, abusive or automated form entries; transmit malware; place unreasonable load on the infrastructure; or use the site for any unlawful purpose. We may block access where we reasonably suspect any of these.

10. Third-party links

Links to government portals and other third-party sites are provided for convenience. We do not control them, do not endorse them, and are not responsible for their content, availability or privacy practices.

11. Availability

We aim to keep the site available but do not warrant uninterrupted or error-free access. We may suspend, withdraw or change any part of it, including for maintenance, without notice and without liability.

12. Limitation of liability

To the fullest extent permitted by applicable law:

  • This site and its content are provided "as is", without warranties of any kind, express or implied.
  • We are not liable for indirect, incidental, special or consequential loss, nor for loss of profit, revenue, business, goodwill, data or anticipated savings, however arising.
  • Our total aggregate liability arising out of or in connection with an engagement is limited to the fees actually paid to us for that engagement.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under the laws of the Kingdom of Saudi Arabia — including liability for fraud, or for death or personal injury caused by negligence.

13. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the site, or from information you provided that was inaccurate, incomplete or unlawfully obtained.

14. Confidentiality

We treat the information you share with us as confidential and disclose it only to those who need it to deliver your matter, to government authorities as part of your application, or where we are legally required to do so. This obligation survives the end of the engagement.

15. Force majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including changes in law or government procedure, authority system outages, public holidays, natural events, or interruption of utilities or telecommunications.

16. Changes to these terms

We may update these terms. The version and date at the top of this page identify the current version, and continued use of the site after a change means you accept it. Terms agreed in a signed engagement letter are not changed by an update to this page.

17. Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them, are governed by the laws of the Kingdom of Saudi Arabia. The competent courts of the Kingdom have exclusive jurisdiction, without prejudice to any mandatory consumer protection right you may have in your country of residence.

18. Severability

If any provision is found unenforceable, the remainder stays in force and the unenforceable provision is replaced by one that most closely reflects its intent.

19. Governing language

These terms are published in several languages for convenience. In the event of any discrepancy between versions, the English version governs.

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